Frequently Asked Questions

Q: Does my invitation order come assembled?
A: YES, your order comes assembled unless otherwise indicated. We do not offer DIY option at the moment. 

Q: Can I order a sample?
A: YES, it is strongly and highly recommend ordering sample(s) before placing the actual order. Each computer monitor displays colors differently. These photos are very accurate representations of the actual paper colors; however, a virtual image can never compare to holding the physical paper in your hand.

Q: How long does the process take?
A: Depending if it's during wedding season. Typically 6-8 weeks during off season and 8-10 weeks during peek season.

Q: Will I see a proof of my invitation?
YES, once the order is in, we'll send you digital file for approval within 2-3 business days. You'll receive 3 proofs complimentary with your order and additional proof is $25 each time. 

Q: What types of printing do you offer?
We offer laser printing, inkjet printing as well as foil, letterpress, and UV printing.

Q: Do you proofread?
We do not proofread for you but do our best to spell check everything. We do not assume any responsibility for grammatical or spelling errors once the proof has been approved.

Q: Are you able to customize an invitation?
YES we do offer custom fine art designs. Please visit Custom page for more information.

Q: Do you do return address printing? Guests' address printing?
We only offer return address printing at the moment and do not do guests' address printing.